Privacy Policy

Updated: March 2024

This policy describes how La Sultana SENC collects, uses and shares your personal information.

This privacy policy covers “personal information” that La Sultana collects on lasultana.net for marketing offers. Personal information includes data such as your name, email address, postal address, date of birth, telephone number, and personal photos or images provided through our site. This policy does not apply to information submitted on other websites such as Facebook, which are governed by their own privacy policies.

Examples of personal information we collect include:

1. Newsletter. Name and email address.
2. Purchase on our website. Name, credit card number, email address, billing address, shipping address and telephone number,
3. La Sultana Community (Facebook page, Facebook group, Instagram account or any other online presence). Any information about yourself that you choose to submit or post in your interactions with our social networks and online platforms.
4. Draws and competitions. Name, email address, phone number and age
5. Notice of product availability. Name and email.

In addition to the above, we may use the following technologies to automatically collect information about your activity on our websites.

• Witnesses.
• Flash cookies.
• Invisible pixels, beacons or web beacons.
• Web server records.
• Geolocation technologies.

Please note that we do not intentionally collect personal information from children under 13. If you are under 13, you may view our web content, but you must not make a purchase or submit any personal information to us.

La Sultana uses your personal information to offer products, information, and services, track your purchase history, suggest products to you, and communicate for promotions or your account. They are also used to detect and prevent fraud, collect payments, and keep accounting records up to date.

La Sultana may share your personal information in the following circumstances:

• Service providers. We may transfer your personal information to companies that provide services to us (including affiliates acting as such), such as fulfilling orders, delivering packages, sending mail and emails, business data analysis, marketing assistance, credit card payment processing, fraudulent activity investigations, consumer surveys and customer service.
• Marketing partners. We reserve the right to share your personal information with third parties with whom we have partnered to jointly create and offer a product or service. Additionally, to the extent permitted by law, La Sultana's co-marketing partners may share your personal information with us to better serve you.
• Social networks, widgets and plugins . Use of any features made available to you on our Sites by a third party may result in information being collected or shared with a third party. For example, if you use the Facebook “Like” feature, Facebook may record the fact that you “liked” a product and publish this information on Facebook.

La Sultana may share anonymized information (for example, information that is not directly linked to your name) in the following circumstances, in addition to those identified above:

• Consolidated information. We may share aggregate information about our customers with our advertising and marketing partners.
• Behavior-based advertising. A third party may use technology (e.g., a cookie) to collect information about your use of our website and other websites, in order to provide you with advertisements about products and services tailored to your interests. These advertisements may appear either on our website or on other websites.

Your personal data is stored on our servers or those of our service providers and is accessible only by our authorized personnel. We take serious and appropriate measures to protect this data, although we cannot guarantee complete security in all circumstances.

You have the following choices about how your information is used:

1. Updating or correcting personal information relating to your file. You can update or correct your name, email address, street address and telephone number by sending us a message.
2. Reception of the newsletter and promotional emails. You can click the “Unsubscribe” link at the bottom of any promotional email you receive.
3. Behavior-based advertising. You can opt out of some, but not all, behavior-based ads by
4. Delete content relating to comments and interactions with our social networks. Please check with the relevant platforms for the specific procedure for removing content you have posted to a public area. Please note that such deletion may not completely erase this information from the Internet. (e.g.: historical copies, or “caches”)

If you have any questions regarding this policy, you can contact us: info@lasultana.net.

You have the right to access and correct your personal information, subject to legal restrictions. We verify your identity before granting you access or making corrections.

If there is a problem with your information, we will contact you by email. This policy may be updated periodically, so you are advised to review it regularly.